Every building relies on infrastructure assets to operate smoothly, including but not limited to mechanical, electrical and plumbing assets. A building’s health depends on ongoing maintenance, service, information, certifications, plans and documentation that are always up to date and instantly available to facility managers, contractors and other stakeholders. Downtime, negligence and repairs can be costly and create unnecessary risk. The built world is still very paper driven, relying on unmanageable printed plans, notes, complex spreadsheets and multiple other sources of information.
CriticalAsset solves this problem. It is a single source of truth for all a building’s asset data.
CriticalAsset is subscription software that organizes and tracks building infrastructure assets, plans, documentation, maintenance and service history, all in one place. This helps facility managers, owners, engineers, contractors and other building stakeholders eliminate wasted time, reduce costly errors, increase safety and decrease risk, improving their bottom line.
“Our goal is to provide an incredibly simple way for all building stakeholders to have 24/7 instant access to real time data about the health of their building, and all its assets, all from their phone, tablet or laptop,” says Stewart Padveen, CEO of CriticalAsset. “We are moving the built world from reactive maintenance to proactive maintenance, so that building stakeholders can know where maintenance issues may be bubbling and take action before they become problems.”
The platform is designed to be simple for even the most non-technical users. When maintenance or service is required on any asset, the user automatically receives notifications to phones or browsers via text and email. The software also makes it easy to print and scan QR codes for every asset, making asset tracking and field service a breeze.
CriticalAsset integrates with many third-party software applications, so customers do not have to change anything they currently use.
CriticalAsset also launched its contractor program this year, offering contractors, property managers and others an innovative way to increase revenue, improve customer satisfaction and build customer loyalty.
CriticalAsset is VC backed and boasts some top blue-chip customers, including Delta Airlines, Intuitive Surgical and Cal State University, among others.